Privacy Policy

Last updated: January 2026

1. Who We Are

This website is owned by cairnfern.com company. cairnfern.com company address is 9 Grosvenor Lane, Derby, DE1 3FP, United Kingdom.

Cairn Fern is a social casino website. We do not offer real-money gambling. We are the data controller for your personal data. You can contact us at support@cairnfern.com.

2. What Data We Collect

We collect only the data needed to run our site and improve your experience:

• Contact form data: Name, email address, and phone number (if you provide it) when you submit our contact form.
• Cookie preferences: Your consent choices for cookies.
• Usage data: Pages visited, time on site, device type, browser type, and IP address (collected through analytics cookies, if you consent).
• Game data: Your game progress is stored locally on your device. We do not collect it on our servers.

We do not collect payment information. There are no payments on this site.

3. How We Use Your Data

• To respond to your messages and questions.
• To improve our website and user experience.
• To monitor site performance and fix errors.
• To comply with legal duties.

We do not sell your data. We do not share it with third parties for marketing.

4. Legal Basis for Processing

Under UK GDPR, we process your data based on:

• Consent: When you submit a form or accept cookies.
• Legitimate interest: To keep our site secure and running well.
• Legal obligation: When the law requires us to keep records.

5. Cookies

We use cookies for:

• Essential cookies: Age verification status, cookie consent choice. These are needed for the site to work.
• Analytics cookies: Only if you consent. These help us understand how people use our site.

You can change your cookie preferences at any time by clearing your browser data. No third-party advertising cookies are used.

6. Data Retention

We keep your contact form data for up to 12 months. After that, we delete it. Analytics data is kept for 26 months. Essential cookie data is stored on your device and you can clear it any time.

7. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data.
• Correct inaccurate data.
• Request deletion of your data.
• Restrict how we process your data.
• Data portability (receive your data in a common format).
• Object to processing.
• Withdraw consent at any time.

To exercise any of these rights, email support@cairnfern.com. We will respond within 30 days.

8. Data Security

We use HTTPS encryption on our site. Access to data is restricted. We review our practices regularly. No system is 100% secure, but we take reasonable steps to protect your data.

9. Children

This site is for users aged 18 and over. We do not knowingly collect data from anyone under 18. If we learn we have, we will delete it at once.

10. Third-Party Links

Our site links to GambleAware and GamCare. These are external sites with their own privacy policies. We are not responsible for their content or practices.

11. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with a new "last updated" date.

12. Contact Us

If you have questions about this policy or your data:

• Email: support@cairnfern.com
• Email: info@cairnfern.com
• Address: 9 Grosvenor Lane, Derby, DE1 3FP, United Kingdom

You also have the right to complain to the Information Commissioner's Office (ICO) if you believe your data rights have been breached.